IP Satellite Systems HughesNet Terms & Conditions

This Document was Last Revised on January 8, 2010

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY, AS IT CONSTITUTES A BINDING CONTRACT BETWEEN YOU AND IP SATELLITE SYSTEMS (“IPSAT”). BY APPLYING FOR OR ESTABLISHING AN ACCOUNT WITH IPSAT, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Terms and Conditions: HughesNet Small-Medium Business Solutions by IP Satellite Systems

General Terms and Conditions for HughesNet services purchased from IP Satellite Systems

HughesNet® service is available in the contiguous U.S. with an unobstructed view of the southern sky, is not available in Alaska & Hawaii, and its usage is subject to the Fair Access Policy. Actual speeds vary based on the amount of traffic on the Internet, content on a particular Website, or by the overall performance and configuration of your computer. Stated speeds and uninterrupted use of service are not guaranteed. Actual speeds will likely be lower than speed indicated during peak hours.

Listed speeds are available only through Hughes’ new Ka band satellite. The majority of subscribers will have access to these faster speeds.  However, approximately 5-8% will not be able to receive these speeds as a result of trees or other obstacles that block the signal from the satellite to the site location. In these cases, IP Sat can offer slightly slower HughesNet Internet access via another satellite with download speeds up to 1.0 Mbps, 1.5 Mbps, and 2.0 Mbps; and upload speeds up to 200 Kbps, 300 Kbps and 500 Kbps for the IA100, IA200, and IA300 service plans, respectively.

Professional installation is required. Monthly service fees apply. Taxes not included.

Service Commitment:

HughesNet Service Plans require a minimum service commitment of 24 months. If you terminate service prior to the expiration of the commitment, you will owe and your credit or debit card will be charged the Termination Fees as described below.

Early Termination:

If you cancel service before the end of the initial 24-month commitment you will be charged a $400 Service Termination Fee. HughesNet equipment may not be returned for a refund.

Early Termination: Invoice Billing

If you cancel your order before installation, you will not be charged.

Networking:

Networking equipment is not included with your HughesNet system. For network setup, support, and configuration, contact your network hardware manufacturer and/or operating system software developer (IPSat is not responsible for network configuration or management).

Please note that all computers on a network will be sharing a single connection. Simultaneous use of high-bandwidth applications by multiple users may result in degradation of download and surfing speeds, and are subject to the Fair Access Policy.